Refund policy

All sales are final. We do not accept returns or exchanges for reasons such as sizing, change of mind, or personal preference — please check our size guide carefully before ordering.

If your item arrives damaged or defective, or if we shipped you the wrong item, contact us at vexra.supply@gmail.com within 7 days of delivery with a photo of the issue, and we'll send a replacement or issue a refund.

To start the process, email us at vexra.supply@gmail.com with your order number and a description of the issue.